MemberDirect® Alerts

Guard against account fraud! Horizon Credit Union Alerts will let you know when important changes have been made to your information in internet banking. These alerts add additional protection to allow you to identify and report potential fraudulent activity as soon as it happens.

You will be notified when:

• Your Personal Access Code (PAC) is changed via Internet Banking.

• If you are locked out of Internet Banking via Increased Authentication after 3 attempts to log in.

• Login Alert

These alerts can be sent as a text message to your mobile device, as an email to your email address or both.

 

How do I sign up?

1. Log into Horizon Credit Union Internet Banking.

2. Navigate to the Messages and Alerts tab and click on Get Started Today to display the Mobile Alerts page. Choose Add Contacts.

3. You will be asked to accept the Alerts Agreement before you can complete your registration.

4. From here, add an email contact, phone contact (or both!) and follow the instructions received in the confirmation email or text.

5. Next, select account nicknames and choose which alerts you’d like to receive.

6. Ensure the check box beside the contact (email address and/or mobile phone) to receive the alert has been checked by choosing Manage Alerts and selecting the alerts you wish to receive. Click Submit

7. You’re all set!

 

Managing Your Alerts Service

In addition to receiving your Direct Alerts via email or text, you can review the last 30 days of Alerts History in Internet Banking – just click on the Alerts history link on the Alerts page. You can also manage your alerts by editing the contact information, account nicknames or by choosing different alerts to be received. You can access all of these functions from the Manage Alerts tab.

 

Frequently Asked Questions

1. What are Alerts and why should I sign up?

Horizon Credit Union Direct Alerts make it easy to keep track of any changes that occur with Internet Banking – for example, if you sign up to receive an alert if your PAC is changed, you will receive a text or email if the Internet Banking system detects that change. If you receive an alert but did not perform a change in Internet Banking, this may be a sign of fraudulent activity. Contact your credit union immediately and we can address your concerns and take appropriate action.

2. What are the fees for using Horizon Credit Union Alerts?

There is no charge to members for receiving alerts from Horizon Credit Union. However, your Mobile Service Provider may charge you for receiving text messages or for data usage. Members are advised to check with their provider for details.

3. Are Alerts safe?

Personal information is not transmitted in a Direct Alerts text message or email. Accounts are identified by nickname only – no account numbers, balances or identifying details are visible. Also remember – Horizon Credit Union will never ask you to provide personal information over email or text.

4. Which Mobile Service Carriers support Alerts?

Currently, this feature is supported by Telus, Rogers, Fido, Bell, MTS, Virgin, SaskTel, Koodoo, Solo and PC Mobile.

5. What happens if I change my mobile device number?

Sign into Internet Banking and edit your Alerts Contact information to include your new mobile number.
NOTE: If a user adds a new contact to an active alert at a later date they must EDIT the alert and check the appropriate contact box. If this box is not checked the new contact will not receive an email or text alert.

6. I want to add or change my email address?

Sign into Internet Banking and edit your Alerts Contact information to include or change the email address.
NOTE: Each time a contact is added or modified you must EDIT all of the active alerts and check the appropriate contact box. If this box is not checked the new contact will not receive an email or text alert.

7. What happens if I lose my mobile device?

 

Contact your service provider to suspend your service. Then, sign in to Horizon Credit Union Internet Banking to deactivate the alerts being sent to your device.

 

Agriculture Services

We offer farmers and ranchers special accounts with convenient delivery to meet the day to day financial operations requirements. Our technology allows farmers and ranchers easy access to their accounts from wherever they are through our many online access applications. We help with education and planning to meet your long term goals. If it is investing, borrowing money for your operation, succession or other financial planning issues, Horizon Credit Union is here to lend a helping hand.

To assist in meeting your agricultural needs, Horizon Credit Union provides the following services:

Farm & Business Accounts

Click here to view our account options.

 

Card Convenience

Horizon Credit Union offers a full line of card convenience for Ag Business. Our MemberCard debits your account direct so no worry about a monthly bill. You can also choose from a family of MasterCard Credit Cards that best suit your business.

Investments

Today’s world offers many types of investment. Each type of investment provides different opportunity to grow, earn income, and has different tax consequences. Horizon Credit Union offers many types of investments for both registered and non-registered investments to meet individual and agriculture business owner financial goals.

AgriInvest Accounts

An AgriInvest Account helps producers manage small income declines. Each year, producers can make a deposit into an AgriInvest account and receive a matching contribution from federal and provincial governments. Producers have the flexibility to withdraw the funds at any time to cover small margin declines or for risk mitigation and other investments.

AgriInvest is part of the Growing Forward suite of federal-provincial-territorial Business Risk Management programs. Growing Forward is a commitment to Canada’s agriculture sector that’s focused on achieving results, reflects input from across the sector, and delivers programs that are simple, more effective and tailored to local needs.

To learn more about AgriInvest, visit the program website at www.agr.gc.ca/agriinvest, call AAFC toll free at 1-866-367-8506, or inquire at any Horizon Credit Union Branch at Melville, Grayson, Grenfell, Neudorf or Wolseley.
Email: info@horizoncu.ca

Loans and Leasing

Everyone has different needs and financial strategies for their farm or ranch. Each farm or ranch operation requires a different financial structure. That is why Horizon Credit Union has many different loan or lease options available to you. Our professional lending staff work with you on an individual basis, providing practical information and tools to design loans especially to meet the needs for your operation. For operating funds or if you are expanding your farm or ranch, Horizon Credit Union offers a variety of loan and lease options, farm mortgages and loans under the The Farm Improvement and Marketing Co-operatives Loans Act (FIMCLA).

FIMCLA increases the availability of credit to farming operations and farmer-owned marketing co-operatives to improve farm assets and strengthen production and financial stability. It encourages the provision of intermediate term debt to farmers for the improvement and development of their farming business in order to maintain an efficient agriculture production capability. Individuals, partnerships, corporations or co-operative associations actively engaged in farming and operating the farm as a business with the intent to making a profit are eligible to apply.

Wealth Management Services

Visit Wealth Management Services

The team of professionals in our Wealth Management department help you achieve financial goals at every stage of your financial life cycle. This starts with building assets, protecting what you have built, planning for retirement and even transferring assets to beneficiaries through effective estate planning.

With the convenience of electronic access to your accounts or our personal service branch locations at Melville, Grayson, Grenfell, Neudorf and Wolseley, having Horizon Credit Union as your financial institution makes good sense.

Member Direct Alerts