Mobile App

Introducing the
Horizon Credit Union Mobile App, available on iPhone and Android™ devices. With a host of convenient features, it's a fast and secure way to handle everyday banking wherever and whenever it suits you.

 

 

 

 

 

With Mobile App You Can:

  • Check your account balances and account activity
  • Pay bills
  • Transfer money between accounts
  • Make mobile person-to-person payments by sending an INTERAC® e-Transfer
  • Manage scheduled payments and transfers
  • Check the latest interest rates
  • Send or receive an INTERAC e-Transfer†, or add a recipient
  • Find your closest branch or ATM 

 

Check Balances in a Flash With QuickView:

Now you can browse selected account balances on the go, even before you've logged in. Just activate the QuickView feature in the app, and a single tap of the screen will keep you in the know.

 

Privacy and Security:

It's our priority to keep your information safe, which is why our mobile app uses the same high level of security as our online banking website.

 

Frequently Asked Questions About The Mobile Banking App

 

Do I have to pay anything?

Absolutely not. The Horizon Credit Union Mobile App is free for our members to download, and you will never be charged for using the app. However, since the mobile app uses data, your carrier may charge, so standard data and messaging rates may apply.

How do I download the mobile app?

The FREE Horizon Credit Union Mobile App can be downloaded in just three easy steps. If you have not yet signed up for Online Banking, you will have to do that first.

For iPhone users:

  1. 1. Using your iPhone, search for “Horizon Credit Union” in the App Store
  2. 2. Select the app icon, and verify that the author of the app is Horizon Credit Union
  3. 3. Tap the icon marked "Free," then tap again when it changes to "Install"
  4. 4. Enter your Apple App Store password and you're done!
 

For Android™ users:

  1. 1. Using your Android phone, tap the search icon and search for “Horizon Credit Union on Google Play™
  2. 2. Select the app icon, and verify that the author of the app is Horizon Credit Union
  3. 3. Tap the icon marked "Install," then tap “Accept” in the next screen
  4. 4. Once the app is finished installing, tap the open button and you're done!


What is QuickView?

The unique QuickView feature displays the balances of your selected accounts any time the app is open, without needing to login first.

Does the QuickView feature automatically display my balances?

The default setting of the QuickView feature is "Off". You can turn on QuickView under Settings>Preferences on the mobile app.

Will the mobile app work if I have a shared or joint account?

Yes. Just enter your account details as you normally would.

Will I still see my Personal Access Image when I log in?

No. Since the authenticity of the app is already verified by Apple / Google Play, you won't have to go through this step to access your accounts and start banking.

If my phone is lost or stolen, will my information be at risk?

Your account can only be accessed by entering your personal access code. However, if you have activated the QuickView feature, your account balances will be visible. For additional security, we recommend you keep your phone password protected. Please note: at any time, you can stop the mobile app from accessing your account information by un-pairing it on our banking website.

As a rule, you should contact your mobile carrier right away to deactivate your phone. You may also change your personal access by Contacting Us.

I'm using a different brand of smartphone. Can I still access mobile banking?

Yes. You can continue to bank using our full-featured Mobile Web.

How do I remove the app from my phone?

For iPhone users: removing the app is as easy as tapping and holding your finger down on the Horizon Credit Union Mobile App icon, then tapping the "X" in the top right corner.

For Android users: if you’ve installed an app on your phone or tablet using Google Play that you no longer want, you can uninstall it by following these steps:

  1. 1. Visit your device's Settings menu > Apps or Application manager (this may differ depending on your device).
  2. 2. Touch the app you’d like to uninstall.
  3. 3. Select Uninstall.

 

What is the minimum version of the Apple (IOS) or Android operating system that my device must have in order to utilize the mobile app?

Currently the minimum verision of the Apple (IOS) operating system is IOS 6.0 or later.  Currently the minimum for Android is version 4.0 and later.

 

 

iPhone, iPod touch, and iPad are trademarks of Apple Inc. registered in the United States and other countries.® TM Android is a trademark of Google Inc. TM Google Play is a trademark of Google Inc. Used under license. †Trade-mark of Interac Inc. Used under license.